Home › Forums › TWAIN Classic › EPSON WF-M5799 series does not scan if the paper is loaded only in flat bed
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- Abhinav Shrivastava
Hello,
EPSON WF-M5799 series does not scan if the paper is loaded only in flat bed. This is a combo scanner having both ADF and Flatbed.
We are trying to scan through our windows desktop application written in .NET 4.6. and are using NTwain library version 3.7.1. to acquire images from twain device. NTwain 3.7.1 is based on Twain 2.3.Please suggest.
Thanks,
AbhinavDanielHi Abhinav,
Thank you for your inquiry.
Could you visit Epson’s developer website and submit a ticket for your question? The Epson team will be better able to support you through the developer site.
Some of the fields in the link below may not apply for your specific inquiry, so please fill out where you can and we’d be happy to look into your questions further.
https://www.epsondevelopers.com/nda-information-sheet/
Regards,
DanielAbhinav ShrivastavaHi Daniel,
We managed to fix the issue. Now, we are able to scan from flatbed also.
Thanks for your prompt reply.
Regards,
Abhinav - AuthorPosts