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April 5, 2011 at 4:44 pm #24960
Check the TWAIN2 log file to make sure the DSM received it.
If it did not check to see if you have more than one copy of the twain_32.dll.
You might have one in Windows and one in your system folder. I have encountered some bad drivers that would install twain_32.dll to the system folder.
Jim Watters