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July 17, 2009 at 10:40 pm #24947
It is hard to say. It is strange you do not get any logging at all.
You are using an older version of the DSM. There has been several bug fixes.
Try the newest version first and if you are still having problems you can download the source code, build, and step though.
http://sourceforge.net/projects/twain-dsm/
Jim Watters